Interaxic Privacy Policy

The purpose of defining our privacy policy is to clearly lay down how we use the information that our clients share with us or submit to us through the website or other communication means.

In the context of this page, "we" stands for Interaxic, and "you" stands for the client or the user who uses the information on this website. As far as this page goes, when you talk of "employees", we talk of your employees. When we talk of "business partners" we talk about your business partners. In the context of banks, when you talk about "customers" we talk about the customers of the bank, and when we talk about people seeking loans, we talk about the customers of the banks, who are seeking loans from banks.

How we collect information

During the course of our interaction and transactions you will be sharing with us sensitive data such as the details of your employees, your business transactions, your address, your contact information and other forms of information that help us identify you and individuals.

We may gather this information through an online form, via telephone, or by email.

In most of the cases, the primary purpose of obtaining your (or your employees/business partners/customers & clients) identifiable information is to serve you better, or to verify the information for the purpose of background checks.

How we collect information

During the course of our interaction and transactions you will be sharing with us sensitive data such as the details of your employees, your business transactions, your address, your contact information and other forms of information that help us identify you and individuals.

We may gather this information through an online form, via telephone, or by email.

In most of the cases, the primary purpose of obtaining your (or your employees/business partners/customers & clients) identifiable information is to serve you better, or to verify the information for the purpose of background checks.

We have no control over external websites

We only have control over the information that you submit on our website or through our own communication channels, and we have no control over the information that you submit on third party websites. Consequently, in case of a liability, or a fraud, or a misdemeanour, or any type of financial or physical loss accruing to such sharing of the information on any other external website, Interaxic cannot be held responsible. We are responsible only for the usage and the safekeeping of information that you directly share with us.

Additionally, while providing our services we may also use cloud storage services like Google Drive, AWS, Dropbox, or OneDrive by Microsoft. These are reputable and internationally respected companies. If a data breach happens on one of their servers and your information is exposed, Interaxic cannot be directly held responsible for such breaches.

Do we use cookies on our website?

Just to make it easier to use our website. Cookies are small text files that are not computer programs. They are stored by the browser to make it easier for you to login repeatedly to our website and to customize, if any, the way you want to browse our website. Cookies also help us observe the pattern in which visitors to our website access information so that we can organize our information in a better manner. No private data is accessed through the cookies.

Do we gather identifiable information about you without informing you?

No, we don't. For analytics and SEO, we may gather information such as the browser you are using, or the mobile device, or PC or laptop, that you may be using to access our website – this tells us whether more people use our website from their mobile phones or PCs and laptops. We may also gather information about your geographic location. These bits of information don't help us identify you as an individual.

Can you get your information deleted from our systems?

Yes, you can. Although, while we are serving you, it would be impractical to remove your information from our servers because we need that information to render our services to you. But, any time in future, if you decide to sever your ties with us, just let us know that you want all your information removed from our servers, and we will promptly remove it.

Do we share your information knowingly with third parties?

Only with your knowledge. For example, if you need to find relevant information from a global database, we will need to submit the name, the phone number, or the government-sanctioned identification number to the database for query. Although there are many databases that claim that they don't save the information submitted through the queries, there is no way of verifying that. Similarly, we may need to submit information about your employees or business partners to the field agents who do the verification and investigation.

How do we safeguard your information?

When your information is with us, we are responsible for that, and we take appropriate measures to keep it safe from hackers and people who are trying to steal your information. Although the information residing in third-party servers such as Google Drive and OneDrive, are the responsibility of those companies, the information that resides on our servers, is our responsibility. The information is preserved in encrypted form. End-to-end encryption is used while exchanging the information between employees. Only the authorized persons can access the data. There is also physical access limitation to the computers and servers where critical information is saved.

Once a username and password is assigned to you, it is also incumbent upon you to save them from getting into the wrong hands.

GDPR compliance

The General Data Protection Regulation (GDPR) is a special EU law intended to protect personal data of individuals living in the EU, and we completely respect their right to privacy and data protection. All the information used on our website is GDPR compliant. We run them through compliance pointers to make sure that our website adheres to the guidelines recommended in the act. In fact, here at Interaxic we strongly believe that no matter where people are, they have a right to privacy and data protection and we have implemented measures accordingly for almost all the regions of the world.

The information on this web page is subject to change as per our requirements and we are not bound to inform the users or our clients and customers when we publish the updated information. When you use our services and access our website, it is assumed that you have visited this web page for privacy policy and you agree to the terms and conditions mentioned henceforth.